- Winning with Integrity
- Caring with Respect
- Owning with Heart
- Fanatical Customer Focus
- Douglas Loyalty - Customer Loyalty Benefits
- Douglas transparency - Digital Desktop
- Douglas Ownership - Service & Maintenance Benefits
To make your service experience as convenient as possible, we’re dedicated to providing you a complimentary INFINITI Courtesy Vehicle whenever your INFINITI is in for warranty repair!
If you have a flat tire, run out of gas, or require additional help during the first four years after receiving your new vehicle, we provide Roadside Assistance 24 hours a day, 365 days a year.
In the unlikely event that your INFINITI experiences a breakdown more than 100 miles from home, an INFINITI representative can authorize Trip Interruption Benefits covering such costs as transportation, lodging and meals for you and your companions.
A commitment to meeting all of your personal needs is never more evident than with INFINITI Financial Services (IFS). IFS offers creative lease and purchase options with convenient payment plans that are tailored to the needs of INFINITI owners.
When you purchase or lease a new INFINITI, up to $500 of excess wear-and-tear/excess mileage liability on your existing INFINITI Financial Services (IFS) lease will be waived. We’ll even waive your security deposit when you lease a new INFINITI on or before your current lease expiration date.
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