Me and my friend both got what we wanted at a this dealership. Marty was very patient and helpful.

Read at MerchantCircle

Everything went smoothly with the dealership and my saleman Marty.

Read at MerchantCircle

I have purchased several cars in my life, my experience at Douglas was by far the BEST one I have ever had. The team was simply OUTSTANDING, beginning with the General Manager Jimmy, then on to my Sales Consultant Troy and concluding with the Finance Director Chris. They were kind, welcoming, inviting, knowledgeable and extremely helpful. There was absolutely no pressure to buy. I could not be happier with my purchase and the customer service experience. I will definitely be recommending this dealership to all my family and friends!!! I thanked the team privately, I would now like to thank them publicly for the AWESOME experience. You guys ROCK!!!

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Words can not explain the amount of happiness I have waking up and stepping into this vehicle everyday. Shoutout to Jamie and Joe in the sales department for making this the best and most pleasant shopping experience yet. This is the ONLY dealership I will ever purchase my INFINITI's at. Best team ever!! (Even though they only put one screw on my license plate and it fell off on my way home I still love them lol)

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Working with Douglas has been such an amazing experience. From the no pressure sale, to the unique paperwork tablet, and easy delivery experience I couldn't have asked for a better car buying experience. If you thought sales was amazing the service team is just as great! Having to bring my car for service has always been something I hated doing until I became part of the Douglas team. I love being able to drop my car off at night, and than being able to choose from one of several fully equipped loaners. So fun getting to drive a new car each time I have a service concern!

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My wife and I had an exceptional experience recently at Douglas INFINITI in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager) made this the most positive car buying experience I've ever had. No hassle, no back and forth, just intelligent, straight shooters with a wealth of knowledge, exceptional people skills, and a solid understanding of how to service their client base. Clearly, this boutique dealership prides itself on SERVICE and CUSTOMER SATISFACTION. I tip my hat management and ownership...and to those looking for an INFINITI....look no further. Call John Lato at Douglas Motors in Summit. Furthermore, the tone set for this dealership also extends to its sister dealership, Douglas Volkswagon, a few doors down the road. I've referred people to Dave Suchocki at Douglas Volkswagon. He has earned a fantastic reputation in the car business over many years by consistently being honest, competent, and an all-around solid guy to work with who understands how to structure more complicated financing transactions. Huge thank you to Dave, John and All at Douglas, you've earned a customer for life.

Read at Cars

My wife and I had an exceptional experience recently at Douglas INFINITI in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager) made this the most positive car buying experience I've ever had. No hassle, no back and forth, just intelligent, straight shooters with a wealth of knowledge, exceptional people skills, and a solid understanding of how to service their client base. Clearly, this boutique dealership prides itself on SERVICE and CUSTOMER SATISFACTION. I tip my hat management and ownership...and to those looking for an INFINITI....look no further. Call John Lato at Douglas Motors in Summit. Furthermore, the tone set for this dealership also extends to its sister dealership, Douglas Volkswagon, a few doors down the road. I've referred people to Dave Suchocki at Douglas Volkswagon. He has earned a fantastic reputation in the car business over many years by consistently being honest, competent, and an all-around solid guy to work with who understands how to structure more complicated financing transactions. Huge thank you to Dave, John and All at Douglas, you've earned a customer for life.

Read at DealerRater