Thank you Stevan, very good service

I experienced some minor initial difficulties, but I must commend Silvi for her exceptional attention to detail and commitment to addressing my concerns. I am highly satisfied with my vehicle.

Today Steven was very helpful towards me he found every way to make sure I left with my car.

Steven was very professional and guided me patiently through the whole buying process. I would highly recommend this dealer and Steven. I would confidently purchase my next car here.

easy process and very professional! p

Thank you Steven and Douglas INFINITI . I love my new qx60 and the process was fast and easy

I’ve had quite a few experiences with different dealerships over the years, and I always make sure to choose ones with good ratings. That being said, working with Armand at Douglas INFINITI has been the best experience I’ve ever had. From the start, Armand was incredibly helpful, responsive, and professional. He truly went above and beyond to ensure I got the best deal and that every question I had was answered promptly. I highly recommend them!

I travel from NY to NJ, Douglas INFINITI dealership to receive the best customer service and the best quality of work from Don (parts manager) and Marie Ann. I have yet to be disappointed on any visit and my car is always returned better than before.

I had a very pleasant experience in refinancing my leased vehicle, Armand and Mark made this happen and were both excellent!

Thanks to Steven and Jorge. These guys were awesome in getting my first infinityQX60 Sensory car. I would highly recommend if you are looking to get infinity. Overall process of shortlisting the car to take home was seamless. Kudos to Douglous infinity.

Although my wife and I were interested in a vehicle at another dealership, we decided to pay Douglas INFINITI a visit. They had a similar vehicle available and were close to home. We were met by Steven who did not pressure us and understood we wanted to do our due diligence prior to making a purchase. So after our visit to Douglas we decided to see the vehicle at the other dealership. Making the stop at Doglas INFINITI made it a difficult choice for us. No only was their option a better fit for us, Steven ultimately made us an ...

Every time I take my car to Douglas INFINITI service center I always received the best reception and my car gets the best care. This customer service here is second to none!

Thank you for your help Steven! Great experience.

thank you so much Steven & Douglas INFINITI for making the car buying process quick and easy! will definitely be sending recommendations

Thanks to Steven for a great buying experience

Thank you Steven for great service and being straight to the point.

The dealership...

Douglas INFINITI & Steven the salesmen were great ! Made the process quick and easy and love my new car . Will be recommending my friends

They’re very professional. They made the process easy to understand. Point out to Steve the sales guy, very nice, professional and helpful in every way/everything. He did everything he could to get us what we wanted/expected. Ever come by ask for him.

I paid of the vehicle financed vehicle much sooner and the dealership was supposed to refund the difference of gap insurance. I have been contacting (calls, voicemails, text messages) their finance manager multiple times for a year and they have not issued the refund and even not responding. I have forwarded the letter from INFINITI Financial Services to the finance manager after paying off and a year later. Dealership does not even respond back.

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Bought our vehicle from here and have always have it serviced here for years. The experience here is A+! Nick in service is the BEST! He has always been excellent and is one who is an example of excellence in customer service. Along with this, the atmosphere and waiting area is very welcoming, comfortable and accommodating. I am able to work remotely and at ease while waiting for my vehicle to be serviced. Compared to other dealerships I have been at, this is one of the most accommodating. Highly recommended.

excellent service dept

I brought my vehicle in for routine service and was promptly greeted. I did not have to wait, which was great, because I was headed to work. I reserved a loaner & that process was quick & efficient. I received a phone call when my vehicle was ready. Staff is always pleasant & professional. The gentleman who brings your car around could not be nicer. He always greets you with a smile and treats you with the upmost respect. The fact that they washed my car was a nice bonus!

Steven was great!