We’re Not Perfect
We do occasionally get less than perfect reviews, we’re human! Although we can’t promise perfection, we can promise that we will do all that we can to make it right for you. To read our unfiltered reviews, please click below.
I had a great experience here. Henry was very helpful and knowledgeable. He made my experience very easy and painless. I would definitely recommend this place.
Look for Henry when you go to Douglas INFINITI. He gave me a great deal on my Q50. Love my new car!
Henry was great, he made the sale easy and gave us a great deal!
Satisfying experience. Staff were welcoming and helpful in guiding us. Service was quick: we were able to get our came the same day on our first visit...
Been interested in becoming a part of the INFINITI family for a while, when I got to Douglas INFINITI, Carey Jackson made it a breeze!
Thanks Carey for helping me get into a new INFINITI! I had an amazing experience!
It was a time for another INFINITI, and Carey assisted me through the whole process! Just one of the many reasons I got another one!
I love this dealership! They are exceptional!
I have been having all my Infinitis serviced at Douglas INFINITI for years now...never been disappointed. The entire staff delivers Excellent High Level Customer Service.
Had an amazing experience; service is top notch. Aaron and Jamie helped set us up with a deal that couldn’t be beat anywhere else. They truly care about their customers and are always willing to negotiate. Definitely the best INFINITI dealership in the are! Don’t hesitate to ask for Aaron when you get there, their team really helped us find the perfect car for the perfect price! Big thanks to them!
Got 5 star service here after not getting it at other dealerships felt nice I'm not gonna lie. I'm definitely getting my car here. Slightly over priced cars but you gotta know how to negotiate. After all they are there to make money.
Amazing experience ! So professional and nice to deal with. I wanted to take my rental car home to keep lol!! The car was ready so fast and so clean!
Although I did not buy a car from this dealership, the team here deserves recognition. From the moment I entered, I was welcomed by Jamie and his warm hospitality and kindness. Carie understood my need and even let me drive the car home to see if it fits and was transparent with negotiating. I also sat with Chris the finance manager and he gave me the numbers and was open to giving me advice and suggestions. what I was looking for that fits my needs is a compact SUV with power-folding mirrors. I would refer any friends or family to ...
I wasn't shopping for this make or model but the car presented itself as a choice at Cars.com. I went in person to Douglas INFINITI to check it out and decided to buy it on the spot. The car was exactly as described and a very very good deal. I was very pleased with my salesman Troy Dawson who was at all times friendly and accomodating. I found Troy's assistance to be down to Earth, no hassles and totally up front and truthful. Who could ask for more? Great salesman, great deal and great dealership. Thank you Douglas INFINITI!
Service manager Clyde is great. Clear, concise and very helpful.
Had a truly enjoyable experience leasing my first car with John Leto. We didn’t feel pressured or uncomfortable, instead it actually felt like working with a friend we‘ve known for years. I will definitely be a life long customer.
Great service as always. Experience is outstanding Jamie and Aaron are wonderful and help me with any questions I may have, Service is amazing, Mike Caloz is a great technician and Yuri has great customer service with a smile.. Thank you
My experience with “Douglas Infiniti” was amazing. I had the pleasure of meeting and working with Mr. Aaron Goodwin, he made my experience effortless and a pleasure. I definitely felt like a valued client. It was a friendly and professional environment. I highly recommend Mr. Aaron Goodwin and this dealership.
Service was fast and efficient and waiting area very comfortable. Staff was knowledgeable and kept me updated as to my car’s progress and cost of each service
Service was highlighted by Mr. Clyde Bautista. However, never met service manager.
Look no further.....”Douglas Infiniti” is an amazing car dealership. I had the pleasure of meeting and working with Mr. Aaron Goodwin., his professionalism was exceptional, he made this entire experience a pleasure. I totally love my Q60.
Like the dealership and would def refer friends too.
When for my Oil Change and to have a front end noise check out . Happy with service provide would recommend this dealer to a friend .
I love Douglas INFINITI. Great staff. Great service. Nobody is better. It's not even close.