Customer Testimonials

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DealerRater Jan 17, 2019
 

The service manager AJ monitored the Service’s that had to be done on my car and kept me up to date on its progress It was a pleasure doing business with Douglas INFINITI

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DealerRater Jan 17, 2019
 

been a customer a number of years sales people,service dept, magement and f&i dept always a pleasure to deal with . highly recommend douglas INFINITI

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Google Jan 16, 2019
 

Service and mechanic staff always professional and informative. Work comes in at/near quoted price.

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DealerRater Jan 15, 2019
 

I was greeted immediately upon walking through the Setvice Dept doors by AJ, who personally took care of me. He was upbeat, courteous and wasted no time in getting right down to collecting information regarding the reason for my visit! In less than 10 minutes time, I found myself sitting in a gorgeous brandy new QX60, all dressed up in metallic brown! Needless to say, I took the long way back to the office and never gave my Q60 a second thought! AJ kept in touch with me via text throughout the day, providing updates on my cars servicing. Secretly I was hoping that they’ve need to keep my car overnight so I could show off my new ride to the wife and kids later after work! At 4:15, my wish came true and AJ asked if I would mind holding onto the QX60, and they would have my car ready the next morning before Noon. All worked out well, and I returned the next afternoon to swap cars; I really enjoyed driving that QX60! My car was brought around, and thankfully, it looked as clean and shiny as the day I bought it! No complaints from me! I look forward to my next service visit!

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Cars Jan 15, 2019
 

Great experience!! No pressure and easy to work with!!!

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Google Jan 15, 2019
 

Perfect staff to buy cars and for serviceI recommend sales man john and Clyde for service.

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Google Jan 12, 2019
 
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Google Jan 11, 2019
 

Morgan was great in helping me find a replacement car for my recently totaled G37x. I hope you can keep her on your service staff for a long time. Also Jamie Fishbane and Chris Ng were super helpful as usual.Keep up the good work,Steve

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Google Jan 8, 2019
 
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Cars Jan 8, 2019
 

They did a great job and it was a pleasant experience.

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Cars Jan 8, 2019
 

Im on my 3rd Infinity so I am very, very HAPPY!!!!!

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Google Jan 7, 2019
 

I would like to thank John Lato who worked with the whole process of getting me my 2019 INFINITI QX50 Essential. He was honest and straightforward! The service was remarkable and communication was always on point! I strongly recommend to work with John! I hope the whole crew enjoyed the empanadas. Happy New Year! #NewYearNewWhip

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Google Jan 5, 2019
 
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Cars Jan 4, 2019
 

Excellent work. Very impressed. They repaired my car same day or no charge. They even washed my car for free!

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Google Jan 3, 2019
 

Family owned. Sales and service is the best where you truly get the best of both worlds, price & service. I highly recommend them. A+++++

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Google Dec 31, 2018
 
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DealerRater Dec 31, 2018
 

very good work, fast and professional.. I like the place, very close to my house.. people friendly and helpful...I would recommend this place, no doubt

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Google Dec 28, 2018
 
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Google Dec 28, 2018
 
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Google Dec 26, 2018
 

Excellent customer serviceAJ service advisor is the best , thank youThank you for your service

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Cars Dec 26, 2018
 

Just leased my car from. Douglas INFINITI and it was a very smooth transaction. No stereotypical dealership experience here!

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Google Dec 22, 2018
 

Amazing customer service Clyde always helps me out with any issues that I experience with my car and makes sures it runs new.

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Google Dec 22, 2018
 

As usual, we received great service from start to finish.

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DealerRater Dec 22, 2018
 

Clyde and Dave, as always, were excellent and very accomodating with servicing my car. I could have bought my QX60 anywhere but chose Douglas specifically because of the service department!

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DealerRater Dec 22, 2018
 

For the first time in my life, I truly enjoyed the buying experience of car. The staff was accommodating, professional and courteous. I’m extremely happy with the purchase and plan on coming back one my lease is up!

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