Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don’t have long enough credit history to track back, and even with a temporary immigration status.
I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price.
I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure.
Highly recommended.
This was my first experience buying a car from a dealership and I could not have been happier. Steve greeted me with respect and honestly the entire time and made my visit a pleasure. What really impressed me was the desire to put out a good product – even on a used vehicle. Steve and Douglas Infiniti made sure the car I was purchasing was in great running order, before I even had to ask to have items replaced (tires, brakes).
I purchased this vehicle from over an hour away and Steve made sure we were able to complete 99% of the transaction over the phone so I would not have to waste time driving back and forth endlessly.
All in all I am extremely happy with their top notch customer service (coffee!) and will be purchasing a vehicle from Steve when the time comes again!
Steve Sokol worked with me on buying my first brand new car. It was an absolute pleasure working with him, he made my buying experience amazing. Every question I asked he not only answered but went above and beyond to make sure I understood everything about it. He is extremely knowledgeable of all his vehicles on his lot. He made my experience feel as if I was right at home, didn’t pressure me into buying anything and was extremely honest with me. I saved his number in my phone and will always call him when I am looking to buy a car. Great man, hard worker, and made my experience the best it possibly could be. Highly recommend Steve Sokol to anyone looking to buy an Infiniti.
I had been searching for a used EX for a couple of months and found the right price point at Douglas. Steve was very efficient and straightforward. Jim in the finace department was particularly exceptional.No pressure tactics from him and very honest. My only complaint is that the car did not come with floor mats.
Was contacted by this dealership after requesting a Truecar.com online price quote. I printed the certificate and the price was honored. Steve Sokol was a pleasant and knowledgeable salesperson. It was a no-pressure situation, especially because I already knew what I wanted and what I was willing to pay. The general manager even sat with [...]
It was the next to the last day of the year. We had done our research and honed in on purchasing the EX model. My wife had a very specific list of options she required; I had a budget of 40K, completely paid for (purchase price +taxes +motor vehicle fees). We used Truecar – they advised Douglas of our interest in purchasing the vehicle before the end of the year. We were looking at leftover 2011′s. Steve called us within an hour of our inquiry and asked about our specific needs. He didn’t have a 2011, but did have a 2012 model meeting our specs. We needed to meet a price point ; Steve gave us a price that allowed us to do that. We already had financing through Bank of America. As usual, not everything went smoothly with the financial portion of the transaction. The dealership was extremely patient and understanding; they waited for over an hour to receive a credit authorization code. Ultimately we never got through, although the dealership allowed us to take the car home on New Years Eve. Hopefully no issues on Tuesday. I want to say that Steve Sokol and Jamie were terrific through this whole process and we are very happy (so far) with the car!
Steven Sokol was very friendly and worked wonders to make the deal happen. The finance department took care of everything quickly and Jim was very helpful. Overall, a pleasant experience at Douglas Infiniti.
The transaction was completed in a timely manner in a friendly, professional manner without the shennagins that happen in most other car dealers. The dealership is a pleasure with which to work. Further, the service team is fabulous as well: Gary, Mario, and Alexis.
This dealer has been great to me. I have leased five vehicles from this dealer over the past ten or twelve years. This dealer has great sales and customer service, as well as excellent service the few times that my vehicle has needed service.
I recently purchased a new g25x from Douglas Infiniti.My sales consultant,Steven Sokol is very professional,friendly and patient.The reason why I feel comfortable is no pressure,he was patiently explaining every single thing to me,no game no hassle,and I’m truly 100% satisfied.I would highly recommend this dealership and Steven Sokol!
I recently leased a 2010 Infiniti G37X from Douglas Infiniti and am very satisfied with my choice. Steven Sokol was extremely helpful and friendly throughout my whole experience. There was no pressure here; all my questions were answered. Steve helped with every detail- from turning in my old car, to helping me with the new GPS and Bluetooth system. I would highly recommend this dealership and Steve Sokol for your sales or leasing needs.
I had a great experience leasing my new car at Douglas Infiniti. I recently leased an Infiniti G37X and Steven Sokol was my salesman. He was extremely friendly and helpful throughout the whole process. There was no pressure here. I am happy with my choice and very pleased with the service this dealership and Steve provided.