Sales Reviews
★★★★★
Customer Review on
May 9th, 2012
Review by Mikeb633
Great experience all around!
Kind, helpful staff was very helpful with questions and drove off same day with no problem. Even with a trade in!
Would definitely buy from here again.
Source URL: Dealer Rater
★★★★★
Customer Review on
May 4th, 2012
Review by JayManHolla
Was attempting to get out of my old G37 lease five months early. Called multiple dealers and no one would give me a decent price. Called my current dealer and he was not able to work out a deal either.
Alan called me and within five minutes gave me a great offer. No games or BS. Very surprising and refreshing experience. Would definitely recommend and will do business with in the future. My old dealership was Salerno Duane in Denville. Had a very bad experience with Infiniti of Clifton. Agreed to price over the phone. When I came in, the ‘manager’ presented with a different price and would not budge. Also received bogus figures from Infiniti of Englewood. Don’t plan to waste my time in the future with those dealerships.
★★★★★
Customer Review on
May 1st, 2012
Review by thefishnj
Excellent customer service, worked out all details of the final deal in our favor. Slight misunderstanding was totally absorbed by dealership without hesitation. All members of team had pleasant nature. Arranged all scheduling with us. Helped deal with return of old (non-Infiniti) lease. Recommend dealership and cars to all.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 28th, 2012
Review by Medmedv
I love getting a new car, but the process of buying it can be painful. Gil made me feel comfortable from the start, helped me with the choice of color and made me feel he was there to help, not just sell. They were upfront and fair about the price and there were no salesy remarks like ” what will it take to get you in this car tonight.” I wold recommend this dealer to anyone looking for an Infinit. My M37 is great and I am glad I bought it from Gil and Douglas Infiniti.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 24th, 2012
Review by lsf912
Thank you to Alan and the staff at Douglas. This is our 3rd Infiniti(2 G37 Sedans and 1 G37 Convertible) from Douglas and each time the experience has been wonderful from start to finish!
Source URL: Dealer Rater
★★★★★
Customer Review on
April 18th, 2012
Review by BAM
Carey Jackson is well-informed and a sincere pleasure to work with. I had a smoothe experience and highly recommend Douglas Motors and in particular, Carey Jackson to anyone interested in owning an Infiniti.
Source URL: Google
★★★★★
Customer Review on
April 5th, 2012
Review by tonywaiting
Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don’t have long enough credit history to track back, and even with a temporary immigration status.
I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price.
I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure.
Highly recommended.
Source URL: Dealer Rater
★★★★★
Customer Review on
March 31st, 2012
Review by Gary
I have had many cars in my life, but never had such a fantastic experience buying one as this one at Douglas Infiniti. Carey Jackson is the best salesperson I have ever dealt with. He is knowledgeable, patient and professional. Carey listened to my wants and needs and found the perfect M37x for me. Jamie made the financial paperwork make sense and the process easy. I recommend Douglas Motors and specifically Carey Jackson to all my friends when they look for a new car. This is how buying a new car should be!
Source URL: Google
★★★★★
Customer Review on
March 28th, 2012
Review by djole78
Very friendly and attentive staff at the dealership. Really worked with me to make sure I get the best deal and I ended up getting the G37x. They have also made sure that all of the small details do not fall through the cracks, have followed up promptly and have made the whole experience enjoyable. Would highly recommend this dealership!
Source URL: Dealer Rater
★★★★★
Customer Review on
March 27th, 2012
Review by Stella S Sakoutis
They are a very honest and caring dealership. They go out of their way to be very helpful. I would definitly recommend them to family & friends
Source URL: Dealer Rater
★★★★★
Customer Review on
March 27th, 2012
Review by gus25
In my experiences with the car buying process, I have always gotten the run around and bad service. I am happy to say that I didn’t get that at all with Mr. Jackson. He answered every question I had with detail and honesty, a rare combination with salesman these days. His knowledge of cars was impeccable and I was highly impressed.
Source URL: Dealer Rater
★★★★★
Customer Review on
March 26th, 2012
Review by H&TA
I leased a 2012 Infiniti G37x from Douglas Infiniti on Saturday with Aaron Goodwin as my sales rep and he was an absolute pleasure to work with.The transaction was extremely smooth and relaxed.The entire staff is friendly and make you feel relaxed with no sales pressure at all.This was my 3rd lease from Douglas Infiniti and would highly recommend them to anyone in the market for a car.
Source URL: Dealer Rater
★★★★★
Customer Review on
March 26th, 2012
Review by tricee3
Excellent Service, very friendly and very patient. Everything went smoothly and much quicker than I expected. No sales pressure, no hype, and down-to-earth advice. A very good experience, which I did not expect from a dealership.
When I first walked in, I expected the pressure I would normally get from a dealership, not in this case.
I would definitely purchase another car from not only the dealership but from Carey Jackson, I was really impressed!!!!
Source URL: Dealer Rater
★★★★★
Customer Review on
March 22nd, 2012
Review by Audrey Lintz
I leased a 2012 Infiniti EX35 from Douglas Infiniti. The salesman, Alan Kopitman, was a pleasure to work with and very knowledgeable. He spent time going over all of the features of the car and made sure I understood everything. This is my second lease from Douglas Infiniti and I recommend them highly.
Source URL: Dealer Rater
★★★★★
Customer Review on
March 15th, 2012
Review by sgorham
My husband and I have been a customer of Douglas Infiniti for 11 years now. We purchased a QX4 and leased a G35 from them, purchased a used M35 and have always had our vehicles serviced with them. We were in the market to buy a used car so we did our research online and were happy to find something we were interested in at Douglas Infiniti. When I went in to look at the used cars I was directed to work with Michael Carchia. My experience was pleasant and he made it very easy. Michael listened to my needs and quickly directed me to several cars available for me to look at. He was very knowledgeable as to what was available and was able to answer all my questions. The next day he made himself available so that I could come back to test drive the EX35 I was interested in and the following day my husband went in to meet Michael, test drive the car and negotiate a deal. They offered a very fair price avoiding the unnecessary back and forth that is typical when buying a car. The entire process was very easy and quick. Once we bought the car everything was handled for us (contacting insurance, getting temporary registration & license plate) and any requests we had regarding the car were met. Everything was reviewed with us regarding the warranty and availability of extended warranty. The car was ready for pickup the next day. Buying a car can be a very daunting task and Douglas Infiniti makes it very easy and stress free.
Source URL: Dealer Rater