Customer Reviews

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Read Customer Reviews about Douglas Infiniti in Summit, New Jersey. Our NJ Infiniti’s standards are what make buying an Infiniti in New Jersey even easier. See what our customers have said about their sales or service experiences at Douglas Infiniti.
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★★★★★
Customer Review on
May 9th, 2012
Review by Mikeb633
Great experience all around!
Kind, helpful staff was very helpful with questions and drove off same day with no problem. Even with a trade in!
Would definitely buy from here again.
Source URL: Dealer Rater
★★★★★
Customer Review on
May 4th, 2012
Review by JayManHolla
Was attempting to get out of my old G37 lease five months early. Called multiple dealers and no one would give me a decent price. Called my current dealer and he was not able to work out a deal either.
Alan called me and within five minutes gave me a great offer. No games or BS. Very surprising and refreshing experience. Would definitely recommend and will do business with in the future. My old dealership was Salerno Duane in Denville. Had a very bad experience with Infiniti of Clifton. Agreed to price over the phone. When I came in, the ‘manager’ presented with a different price and would not budge. Also received bogus figures from Infiniti of Englewood. Don’t plan to waste my time in the future with those dealerships.
★★★★★
Customer Review on
May 1st, 2012
Review by thefishnj
Excellent customer service, worked out all details of the final deal in our favor. Slight misunderstanding was totally absorbed by dealership without hesitation. All members of team had pleasant nature. Arranged all scheduling with us. Helped deal with return of old (non-Infiniti) lease. Recommend dealership and cars to all.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 29th, 2012
Review by fernando664
I am always impressed by the amazing service I receive at Douglas Infiniti! Alexis has been my service advisor for years and I would never go to anyone else! My car is also fixed quickly and right the first time. The dealership is top notch!
Source URL: Dealer Rater
★★★★★
Customer Review on
April 28th, 2012
Review by Medmedv
I love getting a new car, but the process of buying it can be painful. Gil made me feel comfortable from the start, helped me with the choice of color and made me feel he was there to help, not just sell. They were upfront and fair about the price and there were no salesy remarks like ” what will it take to get you in this car tonight.” I wold recommend this dealer to anyone looking for an Infinit. My M37 is great and I am glad I bought it from Gil and Douglas Infiniti.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 27th, 2012
Review by jj1988
Mario Delgado recently helped fixing my Infiniti. I got my car back in no time and better than new! Mario was very knowledgable and professional. The service departmet always does a great job.
Source URL: Citysearch
★★★★★
Customer Review on
April 26th, 2012
Review by Mirko
Douglas Infiniti service department is great! I always have my car serviced at Douglas and Mario Delgado has been helping me for years. He knows cars and my problems always get fixed. The amount of work and time required for the maintenance of my vehicle is always accurate!
Source URL: Google
★★★★★
Customer Review on
April 24th, 2012
Review by lsf912
Thank you to Alan and the staff at Douglas. This is our 3rd Infiniti(2 G37 Sedans and 1 G37 Convertible) from Douglas and each time the experience has been wonderful from start to finish!
Source URL: Dealer Rater
★★★★★
Customer Review on
April 22nd, 2012
Review by Maureen
I recently had my car serviced and was extremely satisfied as I always am. Alexis is great to deal with, always knowledgeable and understanding. I would never deal with anyone else!! The entire Douglas staff is exceptional!!
Source URL: Yahoo
★★★★★
Customer Review on
April 18th, 2012
Review by BAM
Carey Jackson is well-informed and a sincere pleasure to work with. I had a smoothe experience and highly recommend Douglas Motors and in particular, Carey Jackson to anyone interested in owning an Infiniti.
Source URL: Google
★★★★★
Customer Review on
April 5th, 2012
Review by tonywaiting
Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don’t have long enough credit history to track back, and even with a temporary immigration status.
I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price.
I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure.
Highly recommended.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 1st, 2012
Review by Mark
Please see Ray Pierce for your next car. Dealership is top notch and they will treat you right. I would not go anywhere else.
Source URL: Google
Reviewed Staff:
Ray Pierce
Douglas Infiniti business
★★★★★
Customer Review on
April 1st, 2012
Review by Terry
The service at Douglas Infiniti was terrific. My car was fixed quickly and efficiently. The CS team delivers what they promise.
Source URL: Yahoo
Douglas Infiniti business
★★★★★
Customer Review on
March 31st, 2012
Review by Gary
I have had many cars in my life, but never had such a fantastic experience buying one as this one at Douglas Infiniti. Carey Jackson is the best salesperson I have ever dealt with. He is knowledgeable, patient and professional. Carey listened to my wants and needs and found the perfect M37x for me. Jamie made the financial paperwork make sense and the process easy. I recommend Douglas Motors and specifically Carey Jackson to all my friends when they look for a new car. This is how buying a new car should be!
Source URL: Google
★★★★★
Customer Review on
March 29th, 2012
Review by Janet
Mario Delgado is the Best! He s been helping me for a long time now and helps me out to the best of his abilities. I wouldn t go anywhere other than Douglas to service my car.
Source URL: Yahoo