Customer Reviews

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Read Customer Reviews about Douglas Infiniti in Summit, New Jersey. Our NJ Infiniti’s standards are what make buying an Infiniti in New Jersey even easier. See what our customers have said about their sales or service experiences at Douglas Infiniti.


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Douglas Infiniti Overall Review Rating

“Great experience all around!”

Great experience all around!

Kind, helpful staff was very helpful with questions and drove off same day with no problem. Even with a trade in!

Would definitely buy from here again.

Source URL: Dealer Rater

Reviewed Staff: Steve Sokol | Jim Sosunov

Douglas Infiniti

“Very surprising and refreshing experience. Would definitely recommend Douglas”

Was attempting to get out of my old G37 lease five months early. Called multiple dealers and no one would give me a decent price. Called my current dealer and he was not able to work out a deal either.

Alan called me and within five minutes gave me a great offer. No games or BS. Very surprising and refreshing experience. Would definitely recommend and will do business with in the future. My old dealership was Salerno Duane in Denville. Had a very bad experience with Infiniti of Clifton. Agreed to price over the phone. When I came in, the ‘manager’ presented with a different price and would not budge. Also received bogus figures from Infiniti of Englewood. Don’t plan to waste my time in the future with those dealerships.

Reviewed Staff: Alan Kopitman

Douglas Infiniti

“Great service at Douglas Infiniti!”

Excellent customer service, worked out all details of the final deal in our favor. Slight misunderstanding was totally absorbed by dealership without hesitation. All members of team had pleasant nature. Arranged all scheduling with us. Helped deal with return of old (non-Infiniti) lease. Recommend dealership and cars to all.

Source URL: Dealer Rater

Reviewed Staff: Alan Kopitman | Jim Sosunov | Jamie Fishbane

Douglas Infiniti

“Alexis has been my Infiniti Service advisor for many years!”

I am always impressed by the amazing service I receive at Douglas Infiniti! Alexis has been my service advisor for years and I would never go to anyone else! My car is also fixed quickly and right the first time. The dealership is top notch!

Source URL: Dealer Rater

Reviewed Staff: Alexis Maldonado

Douglas Infiniti

“Thanks to Gil for my Infiniti M37!”

I love getting a new car, but the process of buying it can be painful. Gil made me feel comfortable from the start, helped me with the choice of color and made me feel he was there to help, not just sell. They were upfront and fair about the price and there were no salesy remarks like ” what will it take to get you in this car tonight.” I wold recommend this dealer to anyone looking for an Infinit. My M37 is great and I am glad I bought it from Gil and Douglas Infiniti.

Source URL: Dealer Rater

Reviewed Staff: Gil Coronado

Douglas Infiniti

“Thanks to Mario for helping to fix my Infiniti”

Mario Delgado recently helped fixing my Infiniti. I got my car back in no time and better than new! Mario was very knowledgable and professional. The service departmet always does a great job.

Source URL: Citysearch

Reviewed Staff: Mario Delgado

Douglas Infiniti

“Thanks to Mario and the Douglas VW Service Department”

Douglas Infiniti service department is great! I always have my car serviced at Douglas and Mario Delgado has been helping me for years. He knows cars and my problems always get fixed. The amount of work and time required for the maintenance of my vehicle is always accurate!

Source URL: Google

Reviewed Staff: Mario Delgado

Douglas Infiniti

“Thanks to Alan and Douglas Infiniti for my G37!”

Thank you to Alan and the staff at Douglas. This is our 3rd Infiniti(2 G37 Sedans and 1 G37 Convertible) from Douglas and each time the experience has been wonderful from start to finish!

Source URL: Dealer Rater

Reviewed Staff: Alan Kopitman

Douglas Infiniti

“Thanks to Alexis in the Service Department”

I recently had my car serviced and was extremely satisfied as I always am. Alexis is great to deal with, always knowledgeable and understanding. I would never deal with anyone else!! The entire Douglas staff is exceptional!!

Source URL: Yahoo

Reviewed Staff: Alexis Maldonado

Douglas Infiniti

“Thanks to Carey Jackson for all your help”

Carey Jackson is well-informed and a sincere pleasure to work with. I had a smoothe experience and highly recommend Douglas Motors and in particular, Carey Jackson to anyone interested in owning an Infiniti.

Source URL: Google

Reviewed Staff: Carey Jackson

Douglas Infiniti

“Jamie and Steve worked with me to get my financing on my FX35!”

Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don’t have long enough credit history to track back, and even with a temporary immigration status.

I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price.

I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure.
Highly recommended.

Source URL: Dealer Rater

Reviewed Staff: Steve Sokol | Jamie Fishbane

Douglas Infiniti

“Big thanks to Ray Pierce from Douglas Infiniti”

Please see Ray Pierce for your next car. Dealership is top notch and they will treat you right. I would not go anywhere else.

Source URL: Google

Reviewed Staff: Ray Pierce

Douglas Infiniti

“Had my car fixed quickly, thank you!”

The service at Douglas Infiniti was terrific. My car was fixed quickly and efficiently. The CS team delivers what they promise.

Source URL: Yahoo

Douglas Infiniti

“Thanks to Carey and Jamie for my Infiniti M37x!”

I have had many cars in my life, but never had such a fantastic experience buying one as this one at Douglas Infiniti. Carey Jackson is the best salesperson I have ever dealt with. He is knowledgeable, patient and professional. Carey listened to my wants and needs and found the perfect M37x for me. Jamie made the financial paperwork make sense and the process easy. I recommend Douglas Motors and specifically Carey Jackson to all my friends when they look for a new car. This is how buying a new car should be!

Source URL: Google

Reviewed Staff: Carey Jackson | Jamie Fishbane

Douglas Infiniti

“Best place to service my car!”

Mario Delgado is the Best! He s been helping me for a long time now and helps me out to the best of his abilities. I wouldn t go anywhere other than Douglas to service my car.

Source URL: Yahoo

Reviewed Staff: Mario Delgado

Douglas Infiniti

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