Customer Reviews

Our Customer Feedback
Read Customer Reviews about Douglas Infiniti in Summit, New Jersey. Our NJ Infiniti’s standards are what make buying an Infiniti in New Jersey even easier. See what our customers have said about their sales or service experiences at Douglas Infiniti.
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See our happy customers in our customer photo gallery. There you can put a face to a name and see why choosing Douglas is the right choice to make.
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★★★★★
Customer Review on
January 31st, 2012
Review by Vrosenberg
Gil Coronado in sales is the consummate professional. He provided me with “over the top” service and follow-up post sale! This is my 5th Infinity from Douglas and Gil has earned my continued repeat business.
Source URL: Dealer Rater
★★★★★
Customer Review on
January 30th, 2012
Review by ctruese
I have purchased four vehicles from Douglas and the experience has been fantastic, thanks to Jamie Fishbane! But not only was purchasing of my G37IPL a great deal, but the service department is phenomenal and one of the main reasons I keep coming back. Alexis always assists me with her knowledge and her patience in explaining detail information. She takes great pride in always making sure that I am completely satisfied with my vehicle serviced. By the way the entire service department from the best service manager, Gary, to Mario who has always been so helpful with his expertise, to Adam and Adriana, to the knowledgeable technicians and to the courteous valet guys Toby and Rafael. I thank you for all your fantastic service! And if anyone is looking for a great place to purchase a car Douglas is the place to go.
Source URL: Citysearch
★★★★★
Customer Review on
January 30th, 2012
Review by ninacelona
Gil is very professional and very knowledgeable about all of the Infiniti vehicles. Leasing or buying a car from this dealership and Gil is very easy and you always know that you got the best deal possible.
Source URL: Dealer Rater
★★★★★
Customer Review on
January 24th, 2012
Review by Urszula
Douglas Infiniti is great! I’ve had 4 Infinities so far from Douglas Infiniti and I have to say that they give the best deals. I always service them at Douglas and Mario Delgado has been helping me for years. He knows cars and my problems always get fixed. I always get the best service and deals from Douglas.
Source URL: Google
★★★★★
Customer Review on
January 24th, 2012
Review by Janet
Mario Delgado is the best service professional! I have been going to Douglas Infiniti for years and he’s always helped me to the best of his abilities. He is very knowledgeable and always does his best to service the car and fix anything that happens to it. The employees here are very courteous and knowledgeable and I always get the best deals for servicing my car. Can’t wait to get my next new car at Douglas Infiniti!!
Source URL: Google
★★★★★
Customer Review on
January 22nd, 2012
Review by AnthonyQuarentello
Totally agree w/ Oscar! I’ve got a ’99 Q45 that I brought in because of a check engine.. turned out to be more work than I thought. They took me in right away, Alexis explained to me everything to me head to toe from a loaner to estimate to picking it up… wouldnt go anywhere else, wouldnt work with anyone other than her.
Source URL: Google
★★★★★
Customer Review on
January 22nd, 2012
Review by Oscar
Sales & Service were Excellent! Bought a g37x two months ago, brought it in for service and it was TOPS! Alexis was dilligent, detailed and professional which made me feel like I was really being taken care of. Without a doubt I will be back… wouldnt have my car serviced anywhere else.
Source URL: Google
★★★★★
Customer Review on
January 22nd, 2012
Review by peteysmith
I have been servicing my vehicle at Douglas Infiniti for years and continue to purchase my cars there due to their amazing service department. I am especially impressed with Alexis Vassilatos. She has always been courteous and professional. I trust her recommendations and have never had any issues at Douglas. Over the years, I have recommended many friends go to Douglas and they have been equally happy as I continue to be.
Source URL: Citysearch
★★★★★
Customer Review on
January 21st, 2012
Review by Mr. Green
Salesman Mr. Goodwin is professional, upfront and communicates the product explicitly well. He seeks the competitive business of the customer even thru financing. Mr. Goodwin provides follow up with a confidence that he presents well representing Douglas Infiniti’s sales personality. The facility is sharp, modern and classy which is indicative of the staff and the product. A relaxing atmosphere from the welcoming of prospective customer with a no pressure atmosphere. I test drove and leased a sharp 37X with a unique color. I feel like a million bucks. I would definitely recommend and refer potential buyers there and to Mr Goodwin. Props also goes out to Alexis for follow through and professionalism in the service department. – —-Mr. Green
Source URL: Google
★★★★★
Customer Review on
January 20th, 2012
Review by jtriggs
We were looking at cars at various local dealerships and went to Douglas Infiniti initially on the recommendation of my son. We were lucky to meet up with Carey Jackson. He was far and away the best salesman we dealt with in our whole car search. He was never pushy, but was always attentive to our wishes and guided us through several test drives of different vehicles with patience. In the end we bought an Infiniti G37x from him and are delighted with our purchase. I wish I had ten stars for Carey… I would like to mention that all the people we met at Douglas were also friendly and helpful, in particular Jamie Fishbane, who assisted us with our financials. We are very happy that we chose Douglas Infiniti!
Source URL: Dealer Rater
★★★★★
Customer Review on
January 19th, 2012
Review by fmiqueo
I had been searching for a used EX for a couple of months and found the right price point at Douglas. Steve was very efficient and straightforward. Jim in the finace department was particularly exceptional.No pressure tactics from him and very honest. My only complaint is that the car did not come with floor mats.
Source URL: Dealer Rater
★★★★★
Customer Review on
January 17th, 2012
Review by Heather Terzian
Our sales person,Amed Olivares, was fantasic as was the Sales Manager, Jamie Fishbane. What a great experience!!! We did not feel pressure to buy the car and the sales person let the beautiful car speak for itself. Also, we were given a great deal right away and did not have to haggle!!!
Source URL: Dealer Rater
★★★★★
Customer Review on
January 5th, 2012
Review by Robert
I visited several different car dealers before leasing a Infiniti G 37X from Douglas. Dealing with Mike Carchia at Douglas and the staff was a pleasure. I have been leasing cars since 1990 and this was by far the best experience. Carchia/Douglas made certain my car was delivered in the best of condition and Mike spent time going over the details of its operation.
Source URL: Google
★★★★★
Customer Review on
January 5th, 2012
I’ve been going to Douglas Infinti for 4 to 5 yrs, each and everytime that I’ve gone I can honestly say OUTSTANDING!!!!!!! Alexis in the service department, she has ALWAYS shown to be very polite, and knowledgeable about the service offered. I recommend any services that needs to be preformed on your Infiniti GO TO DOUGLAS!!! Ask for Alexis or Mario!!!!! One satisfied customer!
Source URL: Google
★★★★★
Customer Review on
January 3rd, 2012
Review by mike 1948
I recently leased an Infiniti G37x from Douglas Infiniti. My salesman Ray Pierce was very knowledgeable about Infiniti,s and the other sedans that I was considering. Ray never pushed me , put only presented the information that I was looking for . Ray made me feel very comfortable ,and showed real concern for my needs. I received a great price. Jimmy the business manager explained all the final paper work , so I felt very comfortable signing the lease contract. This is the best experance that I have ever had at a car dealership
Source URL: Google
Reviewed Staff:
Ray Pierce
Douglas Infiniti business