Professional, well performed car care. Bill was actually a little less than estimate.
Good and quick service. Customer service was honest and realistic about time of the repair.
My experience at Douglas was remarkable. I was searching to finance a new vehicle and found Douglas INFINITI. I was able to negotiate a deal online with Dan and got the best offer. I stopped in and met with Carey who assisted in the purchase from beginning to end. Each staff member were very polite and accommodating and all helped to make my experience content. It was worth the drive from North Jersey to find a dealership like this. I highly recommend Douglas to all my friends and family.
This is the second INFINITI I have purchased from Douglas INFINITI and my second experience was even better than the first. There were no high-pressure sales tactics, the transaction was transparent (no hidden gotchas) and the price I paid was very competitive. I was able to find the car I wanted, at the price that met my budget requirements, in one visit. I would do it again in a heartbeat.
Prompt service. Knowledgeable service agents. Work done in a timely manner. Waiting area clean and well stocked. A pleasant experience.
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