The truth is “There are honest Dealers and honest Salesmen in the world” you just have to go to Douglas to find them. I don’t work for these people and they’re not giving me anything to write this but it needs to be in print somewhere so here goes:
I find a used Acura CS with my mechanic by my side at Douglas to replace my Acura Integra but I don’t have a lot to spend. I meet with Salesman Steve Sokol and after a few phone calls we came to a number I could actually afford. Sounds good but you and I both know there has to be a hitch…right? So I’m still waiting for the “shoe to drop” and he calls back to arrange a time when I can come up and finalize the deal. I get to the dealership and he tells me “it’ll be a few minutes because the’re detailing the car to get it ready”…I thought when I test drove the car it was very clean but what the heck, I’ll go for that.
So now we sit down and he pulls out the contract and get this…it’s exactually as we discussed! Whats going on? Where’s the fine print? The bait and switch? The “oops I forgot to tell you” clause? I’m now walking around thinking maybe I bought a lemon or something so I call my mechanic and ask him again if he was right about the condition of the car. He tells me I was buying a great car, in great shape and even he couldn’t believe the price I was paying.
It does’nt end there. I stop back two weeks later to pick up my plates and inside the packet is a check. You heard right…a rebate check from Douglas for overpayment of motor vehicle fees! When’s the last time you picked up your plates anywhere and got more than just a handshake? They could have easily kept the money but they didn’t. They were honest and returned it back to me.
Bottom line…If you had a bad experience at this dealership than it must have been an unfortunate set of circumstances that caused the issue. I cannot say enough good thing about the dealership and its employes.
My thanks go out to Steven Sokol and the rest of the staff at Douglas.
Source URL: Dealer Rater
Reviewed Staff: Steve Sokol
Douglas Infiniti business